The same day deliveries, the most recent Order Acceptance Time: 17:00 hours the same day deliveries, the most recent orders accepted.
On special occasions such as Valentine's Day and Mother's Day we are unable to guarantee delivery times.
In these days, we recommend you to purchase at least one day in advance
Places outside the City Center Delivery: Prices for City Centre locations deemed valid. to places outside the City Centre to request the difference or have the right to refuse orders intense days.
If the receiver makes no Blossom Accepted: flower recipient not to accept willingly the case is brought back to the flower center and 3 days and stored in the center. This is not taken within 3 days from the center of flowers delivered to an address edilir.Yeni 7.5 YTL difference is subject to destruction.
What happens if the address can not be found receiver: The receiver at home next-door neighbor with sequence flower Or, Apartment Assistant, can not be found in them the leases for the door. establishments or safety advice will be delivered. 7.5 YTL to the address of delivery is subject to a second difference. What happens if the receiver does not take it on-site, but Blossom: Delivery During 15 minutes maximum wait up period. During this time the recipient on the phone, meeting or other reason not to take the flowers and the flower is brought back.
Date change of address orders and orders that have the right hazirlanmadigi and as long as the road arise. However, after the preparation of the delivery date and an address change fee will be requested.
Delivery Time Order delivery is made between 09:00 to 21:00 hours.
Warning to the cost product in conflict with our company, our company orders sorumludur.Gerektiginde paying back the cost of one-sided as the product has the right to cancel.
Warranty Return Policy
IMPORTANT NOTICE: Catalog files seasonal flowers of vivid photographs of flowers in accordance with the promotion of our products can be replaced by another flower.
The model is identical, but contained within the flower, may change according to seasonal availability of flowers.
Customers who shop through our site are deemed to have accepted this warning and have taken into account.
This warning is in conjunction with our firm, no legal claim on the issue can not be! ...
Ertan announced to our valued customers in floriculture.
Privacy and Security
MEMBERSHIP INFORMATION PRIVACY AND SECURITY
To subscribe to our store all the information you have entered, Ertan florist online flower shop by the 3 party companies or individuals will not be shared.
Store customers and members of the campaign information in some periods, information about new products, send promotional information. Members of this election as a member of any of the information or not do while logged in, then this selection can be changed after the account information section.
Only you can access all the information you provide, and you became a member, you can change. Member login information safe if you protect information about you to reach others and it is not possible to change them. To this end, during the membership process 128-bit SSL security space is moving in. This system is not possible to break an encryption of an international standard.
CREDIT CARD SECURITY
The company credit card holders who shop shopping sites holds the security in the first place. Credit card information will be kept in our system in any way.
Operations to understand the process that you are entering a secure site, there are two things to consider. One of them is the bottom line of your browser, or a key in the lock symbol. For example, Internet Explorer and Firefox browser at the bottom of the yellow-colored image of a lock. In addition, in the beginning of the address of the page http:// https: / /changes. This indicates that a secure website and any information will be encrypted, protected. This information, however, depending on the sales process and provide instruction in the direction of the process used. Shopping with credit card information used during the shopping sites as independent by Comodo 128-bit SSL (Secure Sockets Layer) protocol with encrypted and transmitted to the bank for questioning. The availability of the card if approved, will continue to shop. And not saved by any information be displayed on the card, the capture of this information to third parties under any circumstances, would be blocked.
Online orders placed by credit card payment / billing / delivery address, the reliability of information by our company Credit Cards Fraud (Fraud) to the audited against. Therefore, in order for the first time shopping sites that the supply and delivery of customer orders for the first phase gelebilmesi financial and address / phone confirmed the accuracy of the information is required. This information is necessary for the control of the bank or credit card holder contact with the customer is introduced.
Comodo certified online shopping sites, with the guarantee of Turkey's most popular online payment infrastructure, e-commerce, Finance Bank, Akbank, Isbank and Yapi Kredi Bank is using the virtual POS.
Information on line or customer service, and full address and telephone information to Internet shopping sites mentioned today are more preferred. In this way, all attached to your mind can get detailed information about the issues, the company that provides online shopping service on the reliability of the information, you can get more healthy.
Note: Internet shopping sites on the company's address and the phone would recommend to be careful to take place. Shopping If you are shopping in the store you purchased the product without all the phone / address information for your note. If you do not trust your shopping before the confirmation by telephone. Domestic Flora Online Flower Mağazası'e all the online shopping sites in all of our information and indicating the location of firms identified as the sketch open.
Credit card with mail-order method of identification and credit card information you submit to us by our company will be kept on the principle of confidentiality. This information against possible objections from the bank with a withdrawal oluşubilecek credit card and wait for a period of 60 days after the destruction is more. Approved price for the products you have ordered by mail-order form to send us the cost of the withdrawal of any other card in the price of course may appeal to the bank and can prevent the payment of this amount does not constitute a risk for.
Our Customer Services, in relation to any order, send an e-mail, never write your credit card number or passwords. The information contained in the e-mails can be seen by third parties. Our company emails under any circumstances can not guarantee the security of information transmitted.